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1. Introduction

This Privacy Policy explains how Newline Rentals collects, uses, processes, and protects your personal data when you use our website and services.
We are committed to safeguarding your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek legislation.

2. Data Controller

The Data Controller responsible for your personal data is:
Company Name: Newline Rentals
Activity: Car Rental Services
Location: 724 00, Sissi, Crete, Greece
Email: info@newline-rentals.gr
Phone: (+30) 2841 071 610 & (+30) 6976 778010

3. Personal Data We Collect

We may collect the following categories of personal data:

  • Full name
  • Email address
  • Phone number
  • Address (if required for rental agreement)
  • Driving license & identification details
  • Booking and rental information
  • Payment/billing details
  • IP address and browsing data (cookies)

Such data is typically collected through booking forms, contact forms, or website use.

4. Purpose of Data Processing

We process your personal data for the following purposes:

  • To process and manage car rental bookings
  • To communicate with you regarding your reservation
  • To fulfill contractual obligations
  • To comply with legal and tax requirements
  • To improve our services and website
  • To send marketing messages (only with your consent)

5. Legal Basis for Processing

We process your data based on:

  • Performance of a contract (car rental agreement)
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent (e.g. contact forms, cookies)

6. Data Retention

We retain your personal data only for as long as necessary:

  • For the duration of your rental agreement
  • As required by tax/legal obligations
  • Until you request deletion (where applicable)

After this period, your data is securely deleted or anonymized.

7. Data Sharing

We do not sell or share your personal data with third parties, except:

  • Payment providers
  • Legal or tax authorities
  • IT/service providers (hosting, analytics)
  • Insurance companies (if required)

All third parties comply with GDPR requirements.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • File a complaint with the Hellenic Data Protection Authority

9. Data Security

We implement appropriate technical and organizational measures, including:

  • SSL encryption
  • Secure servers
  • Restricted access to authorized personnel

to protect your personal data from unauthorized access, loss, or misuse.

10. Cookies

Our website uses cookies to:

  • Improve functionality
  • Analyze traffic
  • Enhance user experience

You can manage cookie preferences through your browser settings.
For more details, please refer to our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated date.

12. Contact

For any questions regarding this Privacy Policy or your data:
📧 info@newline-rentals.gr
📞 (+30) 2841 071 610 & (+30) 6976 778010